Trade-reference automation

Collect trade references without living in your inbox

Send consistent requests, follow up on outstanding responses, and keep confidential payment-experience information connected to the right commercial credit application.

  • Automatic requests and reminders
  • Visible response status for every application
  • Confidential, organization-scoped responses
TradeCredit.ca trade-reference inbox with requests, due dates, and assignment status

Less chasing

Turn reference follow-up into a visible workflow

Manual reference checks disappear into individual inboxes, phone notes, and spreadsheets. TradeCredit.ca sends each request from the application, tracks its status, and shows the credit team what still needs attention.

  • Standard requests triggered from the application
  • Reminder history retained with the case
  • Clear waiting, completed, and declined states

Comparable responses

Ask the same core questions every time

Structured responses make it easier to compare relationship length, normal terms, credit limits, high credit, balances, and payment experience without deciphering different email formats.

  • Consistent response fields
  • Reference comments preserved in context
  • Results organized beside the applicant's request

Controlled sharing

Respect the sensitivity of supplier payment information

Reference respondents verify their email and act through a business account. Access is limited to the applicable case, and confidential reference information is not exposed in ordinary transactional email messages.

A connected process

From request to recorded decision

  1. 1

    Applicant names references

    The application captures comparable suppliers and current credit contacts.

  2. 2

    Requests go out

    TradeCredit.ca sends a secure task to each reference contact.

  3. 3

    Progress stays visible

    Reminders and response status appear in the supplier work queue.

  4. 4

    Responses join the file

    The credit team reviews structured answers alongside the application.

Your policy. Your decision.

TradeCredit.ca organizes the application, reference responses, follow-up, and audit trail. Your team evaluates the evidence and makes the credit decision.

Questions credit teams ask

Clear answers before you change the workflow

What is trade-reference automation?+

It replaces manual email, phone, and spreadsheet tracking with a consistent process for requesting, reminding, receiving, and organizing supplier payment references.

How many trade references should a supplier request?+

Many corporate credit applications request three references. The appropriate number and type depend on the supplier's policy, the credit requested, and the relevance of each relationship.

Are reference responses visible to the applicant?+

Confidential reference responses are collected for the requesting supplier's credit review and are not presented as applicant-facing account information.

Does a trade reference replace a business credit report?+

No. References provide direct relationship and payment-experience context. A supplier may use them alongside bureau reports, financial information, and its own policy.

Canadian supplier pilot

Build a clearer commercial credit workflow

Join the TradeCredit.ca pilot for Canadian supplier credit teams.

Join the pilot