What is a commercial credit approval workflow?+
It is the process a supplier uses to collect a customer's application, verify relevant information, assess the requested exposure under its policy, and record an authorized decision.
Can TradeCredit.ca automatically decline an application?+
No. Decisions remain human and auditable. The product organizes the file and workflow while the supplier applies its own policy.
Can we request more information before deciding?+
Yes. The workflow supports follow-up before an authorized user records an approval, decline, or request for more information.
Does the decision history change when an outcome is corrected?+
Recorded decisions are immutable. A correction creates a linked version so the history remains clear rather than overwriting the original record.