Credit approval workflow

A complete credit file before your team makes the call

Bring the application, trade references, documents, internal follow-up, and decision history into one review workflow—without turning your policy over to a black box.

  • One queue for incomplete, waiting, and ready files
  • Structured evidence beside the requested terms
  • Human decisions with an immutable audit history
TradeCredit.ca credit desk showing applications waiting on references and ready for decision

Operational clarity

Know which files need action now

A shared work queue separates files that need applicant follow-up, are waiting on references, and are ready for review. Credit, AR, finance, and sales can work from the same current status instead of asking for updates across email.

  • Visible stage and exception status
  • Searchable application inventory
  • Assigned follow-up and history

Defensible review

See the requested limit and evidence together

Review the applicant's business information, requested payment terms, supporting documents, and reference responses as one case. The team can request more information before recording an outcome.

  • Requested and approved terms retained
  • Reference progress and responses in context
  • Decision letters tied to the recorded outcome

Human control

Keep credit policy with the supplier

TradeCredit.ca does not issue a proprietary score or automatically decline a customer. Your authorized staff evaluate the file, apply the supplier's policy, and record the approved limit and terms or another decision.

A connected process

From request to recorded decision

  1. 1

    Triage the queue

    Open the files that need action or are ready for review.

  2. 2

    Review the evidence

    Compare the application, references, documents, and requested terms.

  3. 3

    Apply your policy

    Use the supplier's approval authority and escalation rules.

  4. 4

    Record the outcome

    Keep the decision, terms, rationale, and reviewed version in the audit history.

Your policy. Your decision.

TradeCredit.ca organizes the application, reference responses, follow-up, and audit trail. Your team evaluates the evidence and makes the credit decision.

Questions credit teams ask

Clear answers before you change the workflow

What is a commercial credit approval workflow?+

It is the process a supplier uses to collect a customer's application, verify relevant information, assess the requested exposure under its policy, and record an authorized decision.

Can TradeCredit.ca automatically decline an application?+

No. Decisions remain human and auditable. The product organizes the file and workflow while the supplier applies its own policy.

Can we request more information before deciding?+

Yes. The workflow supports follow-up before an authorized user records an approval, decline, or request for more information.

Does the decision history change when an outcome is corrected?+

Recorded decisions are immutable. A correction creates a linked version so the history remains clear rather than overwriting the original record.

Canadian supplier pilot

Build a clearer commercial credit workflow

Join the TradeCredit.ca pilot for Canadian supplier credit teams.

Join the pilot