Industrial distribution

Trade credit workflows for industrial distributors

Open commercial accounts with a consistent process while sales, branches, and credit teams coordinate customers, references, limits, and payment terms.

  • Multi-branch visibility
  • Consistent business applications
  • Recorded terms and limits

Balance order velocity with credit discipline

Industrial customers may need parts quickly, but a rushed account-opening process can leave finance with incomplete details. For example, a branch can take a first order by card or deposit while a $40,000 Net 30 request stays in the normal review queue. The exception is explicit; urgency does not silently become an unsecured limit.

Give branches one process

Centralize the credit file while keeping local teams informed.

  • Use the same application requirements across locations
  • Track who is waiting on the customer or references
  • Route exceptions to the right approval level

Create a usable record for future reviews

The original request, supporting evidence, decision, and conditions become a reference point when exposure grows or a customer asks for a higher limit.

Workflow example

Questions to resolve before a branch promises terms

Use these prompts in a branch-credit handoff so finance receives commercial context without giving sales or counter staff approval authority.

  • What must ship now, and what exposure would exist before the first payment is due?
  • Can the urgent order use card, deposit, COD, or another policy-approved bridge?
  • Who owns missing application details and reference follow-up?
  • Which role can approve the requested limit or a temporary exception?

Your policy. Your decision.

TradeCredit.ca organizes the application, reference responses, follow-up, and audit trail. Your team evaluates the evidence and makes the credit decision.

Questions credit teams ask

Clear answers before you change the workflow

Can industrial distributors use one workflow across branches?+

Yes. A common intake and decision process can improve consistency while retaining the branch context needed by the credit team.

Does this replace an ERP?+

No. TradeCredit.ca supports the application and approval workflow; the ERP remains the system for customer accounts, orders, invoices, and balances.

Can we handle urgent orders?+

Your policy can define deposits, prepayment, temporary terms, or escalation paths. The workflow documents rather than invents those exceptions.

Who should own the decision?+

Your credit policy should identify authorized roles and approval thresholds. The software helps route and record that authority.

Canadian supplier pilot

Build a clearer commercial credit workflow

Join the TradeCredit.ca pilot for Canadian supplier credit teams.

Join the pilot